Get in Touch With Us

Got a question about one of the Curaçao-licensed casinos we cover, spotted something that needs updating, or just want to share your view? This page explains the best way to reach us and what happens once your message lands.

Getting in Touch

Email is the most reliable route to our team. Write to us at [email protected] and a real person will read it — we don't rely on auto-replies to do the work for us. We aim to get back to you within two working days, though busier periods can push that slightly.

A quick summary of what your message is about helps us route it to the right person faster, whether that's a factual query, a suggestion, or something else entirely.

What You Can Contact Us About

• Questions about our reviews — If anything about how we've assessed a brand such as Betmica, Kikibet, Betninja or the other operators on our list of top non Gamstop casinos isn't clear, ask us to explain.
• Corrections and updates — Welcome offers, wagering terms and licensing details change often. If something you've seen on the site looks out of date, tell us and we'll look into it.
• Feedback and suggestions — If there's a topic around casinos not on Gamstop, payment methods, or game types you'd like us to cover in more depth, we're happy to hear it.
• Site or content queries — General questions about how the site works, how we rate operators, or how our comparisons are put together.
• Support and self-exclusion queries — If you or someone close to you wants guidance on managing gambling, or on self-exclusion tools offered directly by individual casino operators, let us know and we'll point you towards relevant information where we can.

What We Can't Help With

We're an independent comparison site, not a casino operator. That means we can't process withdrawals, resolve account disputes, verify your identity documents, or access your betting history on any of the sites we cover. For those matters, the operator's own support team — reachable through their site — is the right first stop. If you've tried that and still need somewhere to raise a concern, get in touch and we'll do our best to point you in a useful direction.

How We Handle Your Message

Every email is read individually. There's no ticketing bot standing between you and a genuine reply. We aim to respond within two working days; if your query needs input from more than one person on the team, we'll let you know it's taking a little longer rather than leave you waiting without word.

Why Feedback Matters Here

Curaçao-licensed operators change their bonus terms, payment options and game libraries regularly, and new sites appear often. Reader feedback is one of the ways we keep our coverage accurate, so if something on the site doesn't match what you've experienced when checking out an operator yourself, we want to hear about it. Corrections, questions and suggestions all feed directly into how we maintain our rankings of casinos not on Gamstop.

All content on this site is intended for readers aged 18 and over. If you're contacting us on someone else's behalf regarding an account or an exclusion query, please make that clear in your message so we can respond appropriately.

Thanks for taking the time to reach out — we read everything that comes in and will get back to you as soon as we can.